FAQs

Frequently Asked Questions

The majority of our customers choose to pay nothing or a small amount in order to begin service. Similar to the cell phone industry, we invest a large amount in upfront costs to protect your home or business. Our contract ensures we are able to cover the cost of subsidizing a low or no money down installation.
The system is telling you that one of your zones is open. You might have movement in front of a motion detector or one of your doors / windows might not be completely closed. If your alarm recently went off then the system needs to be cleared and then it will be ready to arm.
There could be several reasons for the system not being able to communicate. Problems with your phone service, malfunction of the system, etc. Please contact us so that we can evaluate the problem for you.
You should feel little discomfort, if any, after placement. Generally, any discomfort you do feel will go away within 48 hours. Over the counter pain relievers are usually adequate. If needed, your dentist can prescribe pain medication that will control the discomfort, which you should take as directed.​